The first step in the construction project management process is the hardest. It’s in this step that you will define the scope of the project and its success in numbers or measurable terms. The scope is the business outcome that the customer/owner wants from the project. If you know what they want, you have a much higher probability of them being satisfied with your work. Too many construction project managers merely build to a set of blueprints and then are surprised when the customer/owner is not happy with the project. Those project managers did not find out what the scope of the project really was.
What If I Don’t Do the Scope Correctly?
If you don’t accurately define the project’s scope, you will have a dissatisfied customer/owner and you’ll probably finish late and over budget. That’s because without a good scope definition you will not be able to control the scope of the project. It will expand every week, getting bigger and bigger, without corresponding increases to the schedule or budget. A solid scope statement lets you control changes. You will be able to get additional time and budget for adding the changes and you’ll have a happy customer/owner. That’s why accurate scope definition is such a critical step in the construction project management process.
There are 3 videos below.
1. BroadBrush Plan: Scope Definition Lecture Video
2. Vailcrest Corporation Executives Video
Meet the characters in the construction project case study you will work on throughout the course.
3. Bad/Good Project Manager in Action Video
Watch a project manager mishandle the scope definition meeting with the project sponsor/customer. Then see the same project manager do it the right way.