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Virtual teams require a different management skill set than teams with all members working in the same geographic location. In this hands-on online course, you will learn how to successfully manage virtual teams. You’ll work individually with your instructor and get personal coaching and feedback at every step.
You will learn the technology options for communicating with your team members in different geographic locations and time zones. These include telephone and video conferences.
You will learn how to establish and enforce effective processes for working together. These include responsibilities for collaboration and norms of behavior. Assignments and reporting requirements must be more specific to ensure they are understood and employed by everyone.
You will master the unique leadership tools, techniques and interpersonal skills that virtual teams require. You will learn ways to build a relationship with each team member so they are committed to delivering their assignments. And you’ll learn how to foster effective working relationships among the team members.
Remember that your instructor is available to answer your questions and will always get back to you within 24 hours. So don’t struggle with a technique or tool. Ask your instructor a question and get your answer within 24 hours, 365 days a year.