All project managers spend a great deal of time with executives handling Project Questions after status reports, project plan presentations and discussions of change requests. How the project manager handles these project questions will have a significant impact on the level of executive support the project receives.
Project Questions Video Synopsis
You’ll see a project manager who has just completed a status report and is answering questions from several executives. One of the executives is a micromanager and is very uncomfortable with the freedom that the project manager has allowed members of the team. Another executive wants the project manager to take a more authoritarian approach with the team members by using punishment to encourage outstanding performance. And another executive is simply angry with the whole project because it’s not giving her what she needs. So she’s very dissatisfied with the project manager’s work. You will listen to each of the executive’s questions. Then Dick Billows, PMP will analyze what the executive has said and suggest the appropriate answer the project manager should give the executive.
As Dick points out, each of these executive types is very common in organizations so project managers must become accustomed to handling the sort of questions and challenges each type presents. This approach requires you to try to know as much about your audience as possible before the presentation. And you should prepare answers to the most likely questions so you’re fully prepared. This also lets you avoid having to develop answers to the questions “on the fly.” There’s no way to avoid having to think on your feet, but having prepared answers on the most likely questions will allow you to move through the Q&A session much more easily.
Dick’s introduction and analysis were filmed on snowshoes at 11,000 feet in the Colorado Rocky Mountains. The cast segment was filmed in Kawai, Hawaii. (This guy gets around.) Hope you enjoy it.
You can learn how to answer project questions in our online project management basics courses. You work privately with an expert project manager who is your instructor and coach. You control the schedule and pace and have as many phone calls and live video conferences with them as you wish. Take a look at the course in your specialty.
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